SITE POLICY /
PRIVACY POLICY

Site Policy

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Disclaimer

We may add, change or delete information regarding our services and/or other details provided on the website of the Congrès Convention Center without prior notice.
In addition, we may suspend or discontinue any part or all of this website without prior notice when a system failure occurs, system maintenance is required or there are other unavoidable reasons.
Please note that Congrès Inc. will not be held responsible for any damage that may result.

Copyrights

The copyrights of the contents of this website (texts, data, images, videos, etc.) are owned exclusively by Congrès Inc. and its affiliated companies.
Unauthorized secondary use of any part of the contents, by means of reproduction, reprinting, sale or otherwise, is prohibited, whether for-profit or non-profit purposes.

Linked websites

Congrès Inc. has no control over the contents of the websites of third parties that are linked to or from this website, and will not be held responsible for any damage that may result by using any of such linked websites.

Inquiries about this website

For inquiries about this website, please contact the following.

Congrès Convention Center in Knowledge Capital
TEL: +81-6-6292-6911

Privacy Policy

Personal Information Protection Policy

Congrès Inc. understands the importance of personal information and its responsibility to protect privacy. To earn the trust of our clients, business partners, employees, and various other members of society, we have drawn up the following Personal Information Protection Policy to ensure the appropriate handling of personal information throughout the company.

1. To establish a system for protecting personal information and clarify where responsibility lies, we have appointed a Chief Privacy Officer and a Chief Privacy Auditing Officer, have drawn up rules on the handling of personal information, and ensure that the rules are fully understood by our employees through training and other means.
2. When acquiring personal information, we clearly state the purpose of collecting and using such information in advance. When we ask an individual to submit personal information in writing, we clearly state why we need such information in writing in advance, and, only after receiving the person’s consent, we collect, use and share such information to the extent necessary for the purpose of use. To prevent personal information from being used for any purpose other than originally intended, we specify this policy and purposes of using personal information in a document titled “Handling of Personal Information” and ensure that all employees are fully informed thereof, while also making the document available to the general public.
3. We may share personal information of our clients, business partners and employees with external contractors to the extent necessary for the purpose of use. In this case, we will select contractors who meet our personal information protection standards, and enter into an agreement on the protection of such information with them, so that we can manage and control the way information is handled by them on our own responsibility.
4. We take reasonable security measures to: prevent unauthorized access to personal information; protect personal information from leakage, loss and/or damage; and improve the way we handle personal information. Should an incident affecting the security of personal information occur, we will notify the individual to whom the information belongs of the incident without delay or take appropriate measures, which include enabling the individual to readily access information about the incident.
5. To ensure compliance with laws, regulations, national guidelines and other norms regarding the handling of personal information, we have defined procedures for such handling in accordance with applicable laws and regulations and management rules.
6. In order to ensure that the security of personal information held by us is appropriately maintained, we conduct audits regularly and continue to improve our personal information protection management system.
7. If an individual who submitted his or her personal information to us requests us to: notify him or her of the purpose of use of the information; disclose, correct and/or add to the information; delete some part or all of the information; or suspend the use of the information or the provision thereof to a third party, we will promptly address the request, as well as complaint and request for consultation relating thereto if any, after our “Customer Service Representative in charge of Personal Information” confirms the identity of the requesting individual.

The above policy is subject to change. Any change to the policy will be announced on the website of Congrès Inc.

Established on June 1, 2005
Last updated on July 20, 2007
Noriko Takeuchi
President, Congrès Inc.

Handling of Personal Information

1. Purposes of use of users’ personal information that we collect and hold
   ・To arrange the provision of facilities of the Congrès Convention Center to users and contact users when necessary regarding such arrangements
   ・To send information on the use of facilities of the Congrès Convention Center and other services offered by Congrès Inc. (We will not send the information if you so wish.)
   ・To conduct questionnaire surveys
   ・To respond to inquiries to the Congrès Convention Center
   ・To take photos/videos of events to be posted on our newsletter and website for the purpose of publicity
   
   Provision of personal information to Congrès Inc. is not mandatory. Please note, however, that we may not be able to offer some part or all of our services to users who have not submitted their personal information.
2. Provision of personal information held by us to a third party
   We will never provide any third party with personal information of our clients, business partners and employees without prior consent of the individual to whom the information belongs, except when:
   ・We are given consent for disclosure by the individual to whom the information belongs.
   ・Disclosure of information is required by law.
   ・Provision of the information to an external contractor is necessary to achieve the purpose of use. In this case, we will enter into a non-disclosure agreement with the contractor.
3. Sharing of personal information held by us with an external contractor
   We may share personal information of our clients, business partners and employees with external contractors to the extent necessary for the purpose of use. In this case, we will select contractors who meet our personal information protection standards, and enter into an agreement on the protection of such information with them, so that we can manage and control the way the information is handled by them on our own responsibility.
4. Safeguarding of personal information
   We have established internal rules to safeguard personal information of our clients, business partners and employees, and ensure the rules are fully understood by our employees through training and other educational means. We also conduct audits regularly to check compliance with the rules and maintain and improve the measures to safeguard personal information.
5. Procedures and fees to request disclosure, correction and suspension of use of personal information
   Clients, business partners and employees may request the disclosure, correction or suspension of use of their personal information held by us.
   To request the disclosure of your personal information, please fill in our Disclosure Request Form and send the form by post together with a copy of a document verifying your identity* with your photo on it, issued by a government agency (e.g., driver’s license, passport, basic resident registration card) to our “Customer Service Representative in charge of Personal Information.”
   To meet a disclosure request, we will charge the stipulated fee. In principle, we will reply to the disclosure request by post to the individual to whom the personal information belongs. Upon receipt of a request for correction or suspension of use of personal information, we will correct, add, delete or suspend the use of personal information as requested, only after confirming the identity of the requesting individual and then ensuring that he or she has the right to make such request.
   *Some identity verification documents may contain “domicile of origin,” which is sensitive personal information that we forbid ourselves from collecting. Please be assured that we will never use any of the information shown in your identity verification document for any purpose other than to meet requests for disclosure, correction, or suspension of use.
6. Contact for inquiries, complaints and consultations about the handling of personal information
   For inquiries, complaints and consultations about the handling of personal information, please contact our “Customer Service Representative in charge of Personal Information.”
   
   ●Customer Service Representative in charge of Personal Information
   TEL: +81-3-3510-3711
   FAX: +81-3-3510-3712
   Address: Onward Park Bldg., 3-10-5, Nihonbashi, Chuo-ku, Tokyo 103-8276
   E-mail: cpid@congre.co.jp
7. Authorized personal information protection organization to which we belong
   We are an entity subject to JIPDEC, an authorized personal information protection organization certified under Article 37 of the Act on the Protection of Personal Information. ●Authorized personal information protection organization
   Name: JIPDEC
   Contact: Consumer Consultation Services, PrivacyMark Promotion Center
   TEL: +81-120-116-213
   Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 ●Security of information sent via our website
   To ensure the security of personal information submitted by our clients, business partners and employees through our website, we use SSL (Secure Sockets Layer) encrypted communication to prevent eavesdropping, falsification, and spoofing by third parties.

Established on June 1, 2005
Last updated on June 1, 2017
Chief Privacy Officer and Director of the Management Division
Congrès Inc.

Rules and Policy for Social Mediea

Knowledge Capital Congress Convention Cemter (Our center) is determined some rules for our social mediea account.

Our center is respecting your privacy according to “Personal Information Protection Policy”, when we will collect any personal date.

The purpose of running Social Mediea

Our social mediea will be run to improve our brand value and trust through informing our information and services to our stakeholders.

Running our social mediea

The official account of our center ↓

・Twitter
name: ナレッジキャピタルコングレコンベンションセンター
user name:@Congre_CC
URL：https://twitter.com/Congre_CC

・YouTube
account name:ナレッジキャピタルコングレコンベンションセンター
URL：https://www.youtube.com/channel/UCfaj1Q5NguWazMqqss_8S3Q

account owner:Knowledge Capital Congress Convention Center

Normally, our social mediea will active between 10 AM and 5 PM(JST). Our social mediea will not active during day off decided by our center.

our social mediea could not reply any kind of inquiry. Please understand about this inconvenience.

Prohibited

We will delete comments, for example suspecting violating our prohibited matters (written below), wihtout contacting to users.

• ・Show personal date without concensus of the person
• ・Insult our center or others
• ・Violate copyright, trademark, image rights and others of our center and others
• ・Imposter
• ・Uploading date with virus
• ・The purpose of political activity, religious activity, making profit activity
• ・inappropriate considering by our center

About copyright

All rights of our official account reserved except accepted by copyright low. Anyone who will quote from our official account must clarify the references.

About disclaimer

• ・Our center will not insure the accuracy and completeness of infromation from our social mediea.
• ・Information from our center will change or delete without notification.
• ・Our center will not take any responsibility occurred from using social mediea or unable to use it.
• ・Our center will not take any responsibility about the content of posting.
• ・Our center will not take any responsibility of a trouble between another user.
• ・Our center will not answer any inquiry about operationla status of social mediea, any function of application offered from companies.

About changes to our policy

Our center will change our policy from time to time.

Delete

Our center will delete our account without notification.

contact us

If you would like to get in touch with our center, please contact us from ccc@congre-cc.jp

updated 23 feb 2022